Terms of Service for Paving Supply and Installation in Newcastle Upon Tyne

Thank you for choosing us as your paving supply and installation company in Newcastle Upon Tyne. We pride ourselves on providing high-quality materials and expert installation services to enhance the aesthetic appeal and functionality of your property. Before you proceed with our services, we request that you read and understand our terms of service outlined below.

1. Supply and Installation Services: We supply and install a wide range of paving solutions, including block paving, patio paving, driveway paving, garden paving, and more. Our team of experienced professionals will work with you to choose the right paving materials and design that suits your needs and budget.
2. Pricing and Payment: We offer competitive pricing for our paving supply and installation services, and we are transparent with our pricing structure. Our quotes include all costs for materials, labor, and any other additional expenses. We require a deposit before we commence any work, and the balance is due upon completion of the project.
3. Warranties and Guarantees: We stand behind the quality of our work and the materials we use. We provide a warranty on all our paving installations, and we guarantee our workmanship for a specified period. Please refer to your contract for specific warranty terms.
4. Delays and Cancellations: We understand that unexpected delays and cancellations can happen. If for any reason we need to reschedule our installation appointment, we will notify you as soon as possible. If you need to cancel our services, please let us know as soon as possible, and refer to your contract for our cancellation policy.
5. Site Preparation: Before we commence any work, it is your responsibility to ensure that the site is ready for our team. This includes removing any obstacles, debris, or items that may hinder our installation process. If we arrive at the site and find it unsuitable for installation, additional charges may apply.
6. Permits and Regulations: Depending on your location and the scope of your paving project, you may need to obtain permits or adhere to specific regulations. It is your responsibility to ensure that all necessary permits and regulations are obtained before we commence our work. We can provide guidance and assistance with this process if needed.
7. Changes and Additions: If you wish to make changes or additions to your paving project after we have commenced work, additional charges may apply. We will discuss any changes or additions with you before we proceed with any additional work.
8. Liability and Insurance: We carry liability insurance to protect our company and our clients in the event of accidents or damages. However, we are not responsible for damages that occur outside of our control, such as acts of nature, vandalism, or theft.
9. Customer Satisfaction: Our goal is to provide you with the best possible service and to exceed your expectations. If for any reason you are not satisfied with our work, please let us know, and we will do our best to rectify the situation.

Thank you for choosing us as your paving supply and installation company in Newcastle Upon Tyne. If you have any questions or concerns about our terms of service, please do not hesitate to contact us. We look forward to working with you to enhance the beauty and functionality of your property.